Open Device Manager by pressing the Windows Key + X (Windows 10) or press the Windows Key + S and begin typing and clicking on Device Manager. Here is a step-by-step video from our YouTube channel: Here's how How to Back up or Restore the Windows Registry. We do suggest that you back up the registry before you proceed. Note that any CD/DVD writing software not built into Windows may need reinstalling. To resolve the problem, we will check on your drivers and edit the registry if needed. Also, you may find that your drive disappears from My Computer altogether. Standard error codes are 19, 31, 32, 39, and 41. It is easy to identify these problems if you check Device Manager, you will often find a '?' Or '!' next to the device.
When these drivers do not work, they take most, if not all, of the CD/DVD drive functions with them. Often, someone has upgraded from a previous Operating System or installed (incompatible) CD/DVD burning software that can cause this issue.ĭrivers from some CD/DVD software can be incompatible when you upgrade your OS. If your CD/DVD drive stops functioning, there are various causes, from loose power or IDE cables to broken dreams, corrupt drivers, or registry issues.
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